Your package should arrive within 6-8 weeks from the date your membership was first activated. In some cases, your shipment may be delayed due to circumstances beyond our control.

Please note that international packages may take up to 12 weeks for delivery due to customs and other circumstances beyond our control.

If you do not recceive your package within the appropriate time frame, please submit a support inquiry by clicking on "Help" located at the top of the fan club page.